Privacy Policy

Information we collect

When you contact us by phone or through a form on this site, we collect the information you provide, such as your name, phone number, email address, service address, and a description of your plumbing issue. We collect this so we can respond to your request and provide service.

Call tracking

The phone numbers on this site use call tracking to help us understand how customers reach us and to improve our service. Calls may be recorded for quality and training purposes. By calling, you consent to that recording. If you prefer not to be recorded, please let us know at the start of the call.

Website analytics and cookies

This site may use standard analytics tools and cookies to understand how visitors use the site, such as which pages are viewed and how visitors arrive. This data is used in aggregate to improve the site. You can disable cookies in your browser settings, though some features may not work as well.

How we use your information

We use the information you provide to respond to inquiries, schedule and perform service, send service-related communications, and improve our website and service. We do not sell your personal information.

Sharing

We share your information only as needed to provide service, such as with the staff handling your request, or as required by law. We do not sell or rent your personal information to third parties for their marketing.

Your choices

You may request that we update or delete the contact information we hold for you, and you may opt out of non-essential communications at any time. To make a request, call us at (855) 575-2890.

Contact

If you have questions about this policy or your information, call (855) 575-2890 or use our contact page.